We warrant SCHÖNWALD products against
edge chipping and will replace or provide
equivalent substitutes one-for-one at no
charge for any piece found to be defective.
This limited warranty is good only if the
items have chipped under normal usage.
Libbey reserves the right to determine
normal usage. The warranty does not cover
breakage.
Claims must be submitted in writing to:
SCHÖNWALD; Libbey Inc.
Dinnerware QA
300 Madison Avenue
Toledo, OH 43604
Claims must be accompanied by the
item(s) and a copy of the authorized Libbey
distributor’s invoice. A written response
or replacement authorization will be
sent to the claimant. Return freight
is the responsibility of the customer.
Replacements are shipped freight prepaid.