We warrant Syracuse China products
against edge chipping and will replace or
provide equivalent substitutes one-for-one
at no charge for any piece found to be
This limited warranty is good only if the
items have chipped under normal usage.
Syracuse China reserves the right to
determine normal usage. The warranty
does not cover breakage.
Claims must be submitted in writing to:
Syracuse China; Libbey Inc.
300 Madison Avenue
Toledo, OH 43604
Claims must be accompanied by the item(s)
and a copy of the authorized Syracuse China
distributor’s invoice. A written response or
replacement authorization will be sent to the
claimant. Return freight is the responsibility
of the customer. Replacements are shipped
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